bx8bet Privacy Policy — Your Information Is Our Responsibility

bx8bet may collect your information in various ways. The different types of information collected are described in detail below:

2.1 Registration and Account Information

When you create an account or log in to bx8bet, we collect the following information:

• Full name and date of birth
• Email address and password (in encrypted form)
• Mobile number (for verification purposes)
• National ID or passport number (for KYC verification)
• Address and postal code

2.2 Financial Information

To process transactions, we collect the following financial information:

• bKash, Nagad, or Rocket mobile number
• Bank account number and bank name
• Deposit and withdrawal history
• Transaction date, amount, and method

2.3 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Date, time, and duration of visits
• Browsing history and page navigation
• Game play history and betting activity

bx8bet uses the information collected from you only for the purposes listed below. We never use your information for unnecessary or unauthorised purposes.

• Account management and verification: We use your registration information to confirm your identity and keep your account secure.
• Transaction processing: Financial information is used to successfully process deposit and withdrawal requests.
• Customer support: Your contact information is used to assist you through 24/7 live chat.
• Relevant bonuses and offers: Your activity is analysed to send you relevant promotions and bonus offers.
• Responsible gaming: Your betting patterns are analysed to identify and prevent potential problems.
• Fraud and malpractice prevention: Information is analysed to ensure account security and detect unlawful activity.
• Legal compliance: Information is used where necessary to comply with applicable laws and regulations.
• Platform improvement: Analytical data is used to enhance your experience and develop new features.

bx8bet never sells your personal information or shares it with third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

We work with trusted third-party partners to provide necessary services such as payment processing, technology infrastructure, and customer support. These partners are granted access only to the information needed for their designated tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from government authorities, or applicable legal obligations. Even when legally required, we will provide only the minimum information necessary.

4.3 Business Transfers

In the event of a future change of ownership or merger involving bx8bet, your information may be transferred to the new owner. In such cases, the obligations of this Privacy Policy will continue to apply, and users will be notified in advance.

bx8bet uses cookies and similar technologies to improve the quality of its services and personalise your browsing experience.

5.1 Types of Cookies We Use

• Essential cookies: Required for the core functionality of the website — such as maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Help analyse how the platform is used in order to improve the service.
• Security cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

You have the ability to accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some important features of the website.

bx8bet applies industry-standard security measures to protect your personal and financial information. Our security infrastructure includes the following features:

• SSL encryption: All data exchanged between you and our servers is secured through 256-bit SSL encryption.
• Password hashing: Your password is never stored directly — only an encrypted hash is retained.
• Two-factor verification: An additional verification process is activated when a suspicious login attempt is detected.
• Secure data centres: Our servers operate in high-security data centres.
• Regular security audits: Our systems are regularly tested by third-party security experts.
• Access controls: Only authorised personnel have access to specific data, and a log is kept of every access.

However, no data transmission over the internet can be claimed to be completely secure. We take every precaution, but it is not possible to guarantee 100% security for any system. You are therefore also requested to keep your account password confidential.

bx8bet respects your rights regarding your information. You may exercise the following rights at any time:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any information in your account is incorrect, you have the right to request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled in cases involving legal obligations or an active account.

7.4 Right to Restrict Processing

In special circumstances you may request that the processing of your information be limited.

7.5 Right to Opt Out of Marketing

You may remove yourself from our promotional communications at any time.

bx8bet is strictly for persons aged 21 and above. Under no circumstances do we intentionally collect information from minors or allow them to use our platform.

We verify age during the registration process. If a user registers with false information and is later identified as being under 21, their account will be immediately closed and all their information will be deleted.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

Our platform may sometimes have connections to third-party game providers or payment services. These third parties have their own privacy policies, and bx8bet is not responsible for their collection and use of information.

Our game provider partners, including Pragmatic Play, JILI, PG Soft, and Spribe, may collect technical information related to your gaming sessions that is necessary for the normal operation of their systems. This data collection is governed by their respective privacy policies.

Payment providers such as bKash, Nagad, and Rocket follow their own security and privacy policies for processing transactions.

bx8bet reserves the right to amend this Privacy Policy as needed. This policy may be updated as a result of legal changes, the addition of new services, or changes in business policy.

If any significant changes are made, we will notify you at your registered email address and publish a notice in a prominent place on the website. Continued use of the platform after changes are made will be considered automatic agreement to the new policy.

We recommend that you review this page regularly. The date of the update is clearly stated in each version.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: 24/7 live chat support on the website
• Hours: Bangladesh Standard Time (BST, UTC+6)

We will endeavour to respond to any privacy-related request you make as quickly and professionally as possible.